Privacy Policy - Bookyourbus
Effective date: 29-05-2026
Last Updated: 20-05-2026
Introduction
Welcome to Bookyourbus (''Bookyourbus'', ''we'', ''our'' or ''us''). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use,disclose,store and protect personal information obtained through our website, applications and related online services ( collectively the server). It also describes your rights and choices regarding your personal information.
By accessing or using our service you knowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of personal information from visitors, customers, business partners and users of our services.
Information You Provide Directly
We may collect information that you voluntarily provide when you:
. Create an account
. Book transport services
. Contact customer services
. Subscribe to newsletters or marketing communications
. Submit forms or inquiries
. Participate in surveys, promotions or contests
. Communicate with us via email, phone, chat or social media
This information may include:
. Full name
. Email address
. Phone number
. Billing and payment details
. Company or Organization name
. Travel details and booking preferences
. Account login credentials
. Any information included in communications you send us
Information Collected Automatically
When you visit our website we automatically collect technical and usage information including:
. IP address
. Browser type and version
. Device identifier
. Operating system
. Website usage data
. Referral URLs
. Page visited
. Time spent on pages
. Data and time of access
. Clickstream data
. Approximate geographic location
We may collect this information using cookies, pixels, analytics tools, server logs and similar technologies.
Information from Third Parties
We may receive personal information from:
. Payment processors
. Business partners
. Marketing providers
. Analytics providers
. Social media platforms
. Publicly available sources
. Fraud prevention and security providers
How we Use Personal Information
We may use personal information for the following purposes:
Providing and Managing Service
. Process bookings and transactions
. Provide transportation-related services
. Manage customer accounts
.Send booking conformations and service updates
. Respond to inquiries and support request
Improving Our Service
. Analyze website usage and trends
. Improve website functionality and user experience
. Develop new products and service
. Conduct research and analytics
Marketing and Communications
. send promotional emails and newsletters
. Provide updates about products, offers and service
. Personalize marketing communications
. Measure effectiveness of advertising campaigns
You may opt out of marketing communications at any time.
Security and Fraud Prevention
. Detect, Prevent and investigate Fraud
. Protect the security and integrity of our service
. Enforce our team policies and legal rights
Legal and Compliance Purposes
. Comply with legal obligations
. Respond to lawful requests and legal processes
. Resolve disputes
. Maintain business and accounting records
Legal Based for Processing (Where Applicable)
If you are located in a jurisdiction that requires a legal basis for processing personal information, we may process your information based on:
. Your consent
. Performance of a contract
. Compliance with legal obligations
. Our legitimate business interests
. Protection of vital interests
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
. Operate and secure the website
. Remember user preferences
. Analyze traffic and usage patterns
. Deliver relevant advertising
Types of Cookies we may use
. Essential cookies
. Functional cookies
. Analytics cookies
. Advertising cookies
. Performance cookies
You can manage cookies preference through your own browser settings or cookie consent tools where available.
How we Share Personal Information
We may share personal information with the following categories of recipients:
Service Provider
We may share information with vendors and service providers that assist us with:
. Payment processing
. Website hosting
. Cloud storage
. Analytics
. Marketing
. Customer support
. Security and fraud prevention
. Email communications
These providers are authorized to use personal information only as necessary to provide services on our behalf.
Business Partners
We may share information with transportation providers, affiliates and business partners where necessary to provide requested services.
Legal and Regulatory Authorities
We may disclose personal information:
. To comply with applicable laws or regulations
. In response to legal requests or court orders
. To protect our rights, user or property
. To investigate fraud or security incidents
Corporate Transactions
If Bookyourbus is involved in a merger, acquisition , financing, reorganization, sale of assets or bankruptcy proceeding personal information may be transferred as part of that transaction.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence.
Where required by law we implement appropriate safeguards for international data transfers, including contractual protections and other legally recognized transfer mechanisms.
Data Retention
We retain personal information only for as long as necessary to:
. Provide services
. Fulfill contractual obligations
. Comply with legal requirements
. Resolve disputes
. Enforce agreements
. Maintain security and operational records
Retention periods may vary depending on the type of information and applicable legal obligations.
Data Security
We implement reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alterations or disclosure.
How ever no methods of electronics transmission or storage is completely secure and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction you may have certain rights regarding your personal information including:
. Right to access personal information
. Right to correct inaccurate information
. Right to delete personal information
. Right to object to or restrict processing
. Right to withdraw consent
. Right to data portability
. Right to opt out of marketing communications
. Right to lodge a complaint with a supervisory authority
To exercise your rights please contact us using the details provided below.
Children's Privacy
Our services are not directed to children under the age required by applicable law and we do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a children without appropriate authorization we will take reasonable steps to delete it.
Third-party Links and Services
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of those third-parties.
Changes ti This Privacy Policy
We may update this privacy policy from time to time.
When we make material changes we will update the ''Last Update'' date and may provide additional notice where required by law.
Your continued use of the service after any changes become effective constitutes acceptance of the updated privacy policy.
Contact Us
If you have questions, concerns or requests regarding this privacy policy or our practices please contact us:
By email:
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